Do you know what is E-Government?
How do you check or pay your summons?
Do you know what is e-filing Income Tax Form?
How do you check or pay your summons?
Do you know what is e-filing Income Tax Form?
According to Wikipedia, e-Government (electronic government) is a diffused neologism used to refer to the use of information and communication technology to provide and improve government services, transactions and interactions with citizens, businesses, and other arms of government.
The purpose of e-Government in Malaysia is to lead the country into the Information Age. It has improved both the government operation system and the government services to the people of Malaysia. Furthermore, it seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. Simultaneously, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.
e-Government's vision is for government, businesses and citizenry working together for the benefit of Malaysia and all of its citizens. Its goal is to improve the effectiveness and efficiencies of the government in delivering services to the people of Malaysia, enabling the government to become more responsive to the needs of its citizens.1. Project Monitoring System (SPP II)
- SPP II is designed to provide a mechanism for monitoring and implementation of government projects, provides a platform for exchanging ideas, and demonstrating best practices models in information management and communication services.
2. Human Resource Management Information System (HRMIS)
- HRMIS provides single interface for government employees to perform human resource functions effectively and efficiently. Besides that, it will also help to standardize all human resource processes. Its objective is not just for record keeping, but also provides transactional functions such as leave application, loan processing, competency management, recruitment and selection
3. Generic Office Environment (GOE)
- GOE's goal is to introduce a fully integrated, distributed and scalable office environment that leverages use of multimedia Information Technology. This allows collaboration across all workers, enables efficient communication, and ensures right information reaching the right people in a timely manner.
4. Electronic Procurement (EP)
- EP's objective is to re-engineer, automate, and transform current procurement system. The project would cover central contract, tender and direct purchase. EP helps to increase transparency, saves time and money, while encourage suppliers to go electronic and join the K-economy.
5. Electronic Services (E-Services)
- E-Services allowed citizens of Malaysia to engage in transactions with government and utilities payments, such as telephone and electricity bills and police summons.
6. Electronic Labour Exchange (ELX)
- ELX's goal objective is to improve the mobilization of human resource and optimize workforce utilization through systematic matching of job seekers of job vacancies.
7. Internal Revenue Department (IRD)
- IRD allowed companies use My Key digital signature to digitally sign their C form and submit the document electronically to Internal Revenue Board. Individuals were expected be able to file their taxes online to IRD using My Key.
E-Services is rapidly gaining attention and importance. Citizens expect the governmental services to be high degree of quality, quantity, and availability in a 24-hour, seven-days-a-week, and year-round fashion. Every country's governments are developing information systems and electronic services that have the capacity to meet these emerging service needs and demands.
The success in delivering electronic services are depends on the capability and self-confidence of citizens in performing e-transactions, as well as their trust and confidence in the protection of their personal data within an open and accountable government.
The significant predictors of citizens’ intention to use e-Services are the ease of use, compatibility, and trustworthiness. It perceived reactive advantage, perceived image, perceived compatibility, perceived usefulness, and relative advantage are significant elements of e-Government adoption.
The success in delivering electronic services are depends on the capability and self-confidence of citizens in performing e-transactions, as well as their trust and confidence in the protection of their personal data within an open and accountable government.
The significant predictors of citizens’ intention to use e-Services are the ease of use, compatibility, and trustworthiness. It perceived reactive advantage, perceived image, perceived compatibility, perceived usefulness, and relative advantage are significant elements of e-Government adoption.
http://www.mait.com/admin/enews_images/MAIT%20Country%20Intelligence%20eNews96_37.pdf
http://ecomworld.wordpress.com/2008/07/08/e-government-in-malaysia-2/
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